How do I sign in?

• IT Pro Touch clients (IT Pro Touch, Leo Tech, Lighthouse Services): choose Sign in with Microsoft and use your normal work email and password (and your usual MFA prompt).
• Machen Academy / SkillsUSA students and staff: choose Google | Machen Academy and use your school Google account.
• The first time, Moodle may send a one-time confirmation email to your work address. Open it and click the link.

Which courses will I see?

Courses are assigned automatically from your email domain (your organisation). You only see your own organisation's courses, under My courses. If a course you expect is missing, contact us.

How does a course work?

Each client course has a few short lessons, a knowledge check and a certificate. Stay on each lesson for at least a minute, then use Next; the knowledge check opens once every lesson is ticked. You can retry the knowledge check as often as you need; your best score counts.

Where is my certificate?

Open the course and go to the last section, You're done — download your certificate. It unlocks once every lesson is ticked and the knowledge check is passed. Download the PDF and keep it; it shows the completion date, the expiry date and a verification code.

Why do I have to redo it every year?

Security and compliance training (for example CMMC awareness and break-glass custody) has to be current, and auditors ask for evidence from the last 12 months. Twelve months after you finish, the course reopens for you and you receive an email reminder. Your earlier completion stays on record.

Can I use my phone?

Yes, in your phone's web browser (Safari, Chrome or Edge): go to lms.itprotouch.us and sign in the same way. Lessons, the knowledge check and certificates must be completed in a web browser, on a phone or a computer.

The Moodle app is fine for reading course content and getting notifications, but it cannot complete lessons or give you your certificate. Do your training in the browser.

Who do I contact?

IT Pro Touch clients: IT Pro Touch Service Desk · (256) 701-8520 · servicedesk@itprotouch.com · open a ticket.
Machen Academy students: your instructor.